FAQs

General

  • Where are you located?
    We’re based in Dallas, TX, and serve Dallas and surrounding areas. Some items (like gift boxes and baskets) can ship nationwide — check product details for availability.

  • How do I place an order?
    You can order directly through our website. Each Edit (Catering, Graze, Provisions, Chef) has its own page with details and ordering options.

  • What payment methods do you accept?
    We accept secure online payments through Square, Stripe, PayPal, and Squarespace Payments.

The Catering Edit

  • What services do you offer through The Catering Edit?
    Full-service catering for private dinners, parties, and events. This includes grazing table installations, savory and sweet small bites, chef-curated menus, and beverage service packages.

  • How far in advance should I book catering?
    We recommend booking at least 2–4 weeks in advance. Large events or weddings should be reserved sooner to secure your date.

  • Do you provide staff for events?
    Yes! We can provide chefs, servers, bartenders, and event managers depending on your needs.

The Graze Edit

  • What’s included in The Graze Edit?
    Drop-off charcuterie boards, graze boxes, and ready-to-serve small bites. Perfect for office lunches, parties, and casual gatherings.

  • Do you set up grazing boards?
    For full grazing table installations, please see The Catering Edit. The Graze Edit is strictly drop-off and ready-to-serve.

  • How far ahead do I need to order?
    We suggest ordering 48–72 hours in advance, though holiday dates may book up quickly.

The Provisions Edit

  • What’s included in The Provisions Edit?
    Luxury gift boxes and baskets, plus Fat Rabbit Provisions staples: soups, sauces, dressings, baked goods, and pantry items.

  • Can you customize gift boxes?
    Yes — we can tailor gift boxes for corporate clients, real estate gifts, holidays, or special occasions. Reach out through our Contact page for custom inquiries.

  • Do you ship outside of Dallas?
    Yes, many of our gift boxes and FRP staples can ship nationwide. Shipping options are available at checkout.

The Chef Edit

  • What is The Chef Edit?
    A membership-based, private chef service for select households. Each family receives personalized menus, dietary considerations, and high-touch culinary support.

  • How do I apply for The Chef Edit?
    Start by filling out our application form online. We’ll follow up to discuss your household’s needs and create a personalized profile if accepted.

  • Is there a weekly minimum?
    Yes — membership includes a set weekly minimum investment to ensure consistency, ingredient quality, and chef availability. Details are shared during onboarding.

  • Can you accommodate dietary restrictions?
    Yes, we can accommodate most dietary needs (gluten-free, vegan, low-carb, etc.). Please note: while we take every precaution, our kitchen is not allergen-free.

Delivery & Pickup

  • Do you deliver?
    Yes — we offer delivery throughout Dallas and surrounding areas. Delivery fees apply and will be calculated at checkout.

  • Can I pick up my order?
    We are currently not accepting pick-up service.

  • How are deliveries packaged?
    Meals and provisions arrive in insulated totes or secure packaging to ensure freshness. Catering setups are transported in event-ready condition.

Policies & Terms of Service

  • What are your Privacy Policies?

    You can view our Privacy Policies HERE.

  • What are your Terms of Service?

    You can view our Terms of Service HERE.

  • What if I have an issue with my order?
    Please reach out to us right away at info@fatrabbitprovisions.com. We’ll do everything we can to make it right.